Effective Date: July 11, 2026
Last Updated: July 11, 2026
PowerPatent, Inc. ("PowerPatent," "we," "us," or "our") respects your privacy and is committed to protecting personal information and confidential data. This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information in connection with our websites, hosted applications, APIs, Word add-ins, plugins, office-action tools, AI drafting features, chat interfaces, voice features, demos, events, and other products or services that link to this Privacy Policy (collectively, the "Services").
By accessing or using the Services, you acknowledge that your information will be handled as described in this Privacy Policy.
1. Scope
This Privacy Policy applies to personal information processed by PowerPatent in connection with the Services. Certain Services may include additional or different privacy disclosures, product notices, enterprise agreements, order forms, or data processing terms. If a specific Service is governed by a separate signed agreement or product-specific privacy notice that conflicts with this Privacy Policy, the separate agreement or notice will control to the extent of the conflict.
Some Services may process data locally on your device, while others may process data in PowerPatent-controlled or third-party cloud environments. The privacy treatment of information may vary depending on the Service you use and the deployment model applicable to that Service.
2. Information We Collect
Depending on the Services you use and how you interact with us, we may collect the following categories of information:
- Account and contact information, such as your name, email address, postal address, telephone number, employer, job title, account credentials, and support communications.
- Billing and transaction information, such as billing address, subscription records, invoices, transaction history, payment status, and limited payment-related details received from payment processors.
- Device, network, and usage information, such as IP address, browser type, device identifiers, operating system, session information, log data, referring URLs, and feature usage information.
- User content and workflow data, such as prompts, claims, specifications, drawings, office actions, draft responses, uploaded files, instructions, comments, transcripts, recordings, and generated outputs, to the extent processed through the applicable Services.
- Communications and interaction data, such as emails, demo requests, webinar registrations, customer support submissions, survey responses, chat messages, chatbot interactions, voice assistant interactions, and related metadata.
- Marketing and preference information, such as newsletter subscriptions, event participation, campaign engagement, cookie preferences, and communications preferences.
We do not knowingly collect personal information from children under 13, and the Services are not directed to children under 13. If we learn that we have collected personal information from a child under 13 without legally valid authorization, we will take reasonable steps to delete that information.
3. How We Collect Information
We collect information:
- directly from you, such as when you create an account, request a demo, purchase or use a Service, contact support, complete forms, register for events, upload content, or otherwise interact with us;
- automatically, through cookies, analytics tools, log files, pixels, SDKs, and similar technologies used on websites and cloud-based Services;
- from service providers and business partners, such as payment processors, CRM providers, identity providers, resellers, and event or marketing partners; and
- from publicly available or third-party sources, where permitted by law and relevant to the Services.
4. How We Use Information
We may use personal information and other covered data to:
- provide, operate, maintain, support, and secure the Services;
- create and manage accounts, subscriptions, transactions, and customer relationships;
- process uploads and generate requested outputs, including AI-assisted drafting, office-action response, analytics, workflow support, chat, and voice features;
- communicate with you about your account, billing, support requests, product updates, security alerts, and administrative matters;
- send newsletters, event invitations, surveys, promotions, and other marketing communications where permitted by law;
- analyze product usage, improve performance, fix bugs, develop features, conduct testing, and prevent abuse, fraud, or security incidents;
- personalize website content and measure campaign or website performance;
- comply with legal, regulatory, contractual, ethical, audit, and recordkeeping obligations; and
- protect the rights, property, confidentiality, and security of PowerPatent, our users, and third parties.
5. AI, Product Improvement, and Model Use
Our Services may use artificial intelligence, machine learning, automation, and related technologies to provide drafting assistance, document review, office-action tools, search, summarization, conversational features, and other functionality.
Unless otherwise expressly agreed in writing for a particular Service or customer relationship, we do not use customer-submitted confidential content for the purpose of training, retraining, or fine-tuning third-party foundation models or PowerPatent’s general-purpose AI models.
We may use service interaction data, diagnostic logs, support metadata, error traces, usage telemetry, and aggregated or de-identified information to operate, secure, troubleshoot, audit, and improve the Services, provided that such use does not identify you or disclose your confidential content except as necessary to provide the Services.
If a Service relies on third-party cloud or AI providers, we may transmit relevant data to those providers for processing on our behalf, subject to contractual, technical, and operational controls that we implement in support of our privacy and confidentiality commitments.
6. Cookies and Similar Technologies
We use cookies and similar technologies to operate our websites and cloud-based Services, remember preferences, keep users signed in, understand usage patterns, measure campaign performance, detect abuse, and improve functionality.
Depending on your jurisdiction, we may request consent before placing non-essential cookies. You may control cookies through browser settings, cookie banners, or other preference tools we make available. Disabling cookies may affect some website or Service functionality.
7. How We Disclose Information
We may disclose information to:
- service providers, subprocessors, and vendors that help us deliver the Services, including providers of hosting, storage, analytics, payment processing, communications, security, customer support, and AI infrastructure;
- affiliates and professional advisors, including legal, accounting, audit, financing, insurance, and compliance advisors;
- business transaction counterparties and their advisors in connection with a merger, acquisition, reorganization, financing, bankruptcy, or sale of assets;
- governmental, regulatory, judicial, or law enforcement authorities where required by law, subpoena, court order, legal process, or where necessary to protect rights, safety, security, or confidentiality; and
- other parties with your direction or consent.
We do not sell personal information for monetary consideration in the ordinary sense. If our activities are ever deemed to constitute a “sale” or “sharing” under applicable privacy law, we will provide the notices and rights required by law.
8. Confidentiality and Sensitive Information
Some Services may involve confidential, proprietary, privileged, or otherwise sensitive information, including patent-related materials and customer work product. We use safeguards designed to protect such information, but you remain responsible for determining whether a particular Service, workflow, or deployment model is appropriate for the sensitivity of the information you submit.
Unless we expressly designate a feature or workflow for secure intake or restricted handling, you should not submit highly sensitive information through general website forms, public chat features, or other channels that are not specifically intended for that purpose.
9. Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information and customer data from unauthorized access, use, disclosure, alteration, or destruction. These safeguards may include access controls, encryption, logging, monitoring, network protections, and vendor-management practices.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, maintain business and legal records, enforce agreements, resolve disputes, comply with legal obligations, and protect the security and integrity of the Services.
Retention periods may vary depending on the type of information, the Service used, customer settings, legal requirements, backup cycles, and any signed enterprise agreement. When information is no longer needed, we may delete, anonymize, aggregate, or securely isolate it, consistent with applicable law and operational requirements.
11. International Transfers
PowerPatent is based in the United States and may process information in the United States and other jurisdictions where PowerPatent or its service providers operate. If you access the Services from outside the United States, your information may be transferred to, stored in, and processed in jurisdictions that may not provide the same level of legal protection as your home jurisdiction.
Where required by applicable law, we will implement appropriate safeguards for cross-border transfers.
12. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, restriction of, objection to, or portability of certain personal information.
You may also opt out of marketing communications by using the unsubscribe link in our emails or by contacting us directly. Where legally required, you may manage cookie preferences through consent tools or browser controls.
We may need to verify your identity before processing a privacy request. Applicable law may permit or require us to deny or limit certain requests in some circumstances, including where necessary to comply with legal obligations, maintain security, protect privilege, or respect the rights of others.
13. U.S. State Privacy Notices
If you are a resident of California or another U.S. state with an applicable privacy law, you may have additional rights regarding access, deletion, correction, and information about categories of personal information collected, used, disclosed, or shared.
You may exercise applicable privacy rights by contacting us using the information below. We will not discriminate against you for exercising privacy rights afforded by law.
14. GDPR and Other International Rights
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy laws, we may process personal information on legal bases such as consent, contract performance, legitimate interests, and legal obligations, depending on the context.
Where we process data on behalf of business customers, the relevant customer may be primarily responsible for responding to certain requests relating to customer-controlled data.
15. AI Chat, Chatbot, and Voice Features
If a Service includes chatbots, AI assistants, or voice interfaces, we may process chat logs, prompts, uploaded files, transcripts, recordings, timing data, and related metadata to provide the feature, support users, maintain security, troubleshoot issues, analyze performance, and improve service quality.
Voice and chatbot features may rely on third-party providers for transcription, synthesis, routing, storage, or model inference. You should not submit information through chat or voice features unless you are authorized to do so and the feature is appropriate for the sensitivity of the information.
If you provide another person’s personal information, voice data, or communication content through the Services, you are responsible for obtaining any notices, permissions, and consents required by applicable law.
16. Third-Party Websites and Integrations
The Services may link to third-party websites, plugins, APIs, platforms, and integrations that are not controlled by PowerPatent. This Privacy Policy does not apply to the privacy practices of those third parties. You should review the privacy policies of those third parties before providing information to them.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice by posting the updated Privacy Policy with a revised effective date, through the Services, by email, or by other reasonable means where required by law.
Your continued use of the Services after the effective date of an updated Privacy Policy is subject to the updated Privacy Policy, except where applicable law requires additional consent.
18. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy or our privacy practices, you may contact us at:
PowerPatent, Inc.
4701 Patrick Henry Dr, Building #16
Santa Clara, CA 95054
support@powerpatent.com
