COMCAST CABLE COMMUNICATIONS, LLC (Philadelphia, PA)

These systems and methods are used to manage networks devices. The failure of a network connection between a user device and another device can be detected. It is possible to discern the characteristics of the device that is first and/or at the most, one additional network device using information from the first device the device used by the user at a minimum, one additional device, and/or at the least one user device. Modifications to the identified characteristics can be made.

Wireless Access Points (APs), which are devices for networks that scan wireless channel spectrum to determine which channel is utilized by the AP’s wireless network. You can select the channel by selecting channels that have the least disturbance or contention, or using any other metric. The scan is performed by the APs and it only reflects congestion and interference at the precise area of the AP. The AP hosts clients that could be physically locatedsome distance away. The interference and congestion at the endpoint may be quite different from the one determined by the AP. This and other flaws are solved by the techniques and systems set forth herein.

It should be noted that the general description and the following more detailed description are intended to be exemplary and explanatory in nature and are not intended to be restrictive. These are the methods and systems that allow network device management. A computing device may receive from a device used by a user an indication that a network connection has failed (e.g. WiFi). The network connection that is not working could be due to a failed attempt of the device’s user to connect to the network, or a disconnect of the device’s user from the network. The indication of the failed network connection could be sent to the computing device by another network connection available to the user device other than the network connection that failed (e.g., cellular). A number of characteristics of the network device could be altered to ease the device’s connection to the network. In order to facilitate the connection of the user device to the network some or all characteristics may be changed in a different network device. The specific characteristics that are altered, as well as the characteristics of the network device that are altered, can be determined by restrictions on access or modification, and/or datareceived from the device used by the user or other devices used by the user or the network device or any other network devices.

Additional benefits are described in part of the description that is outlined below or can be gained through practice. The benefits will be realized and attained by using the components and combinations particularly pointed out in the appendedclaims.

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